Wednesday, December 5, 2018

News - December 2018



Battery offer price by Apple will be ENDED at 1st Jan 2019 !! Hurry grab it before they return to normal price which is few hundreds ringgit.

RM 125 for all models iPhone. 3 months Warranty.

15-20 Min replace process. On The Spot.

(No need backup, No need reset all data,  No need wait a week)

_______________________________________________________________________

iPhone 7 - Audio IC disease 

We uploaded a video into Youtube about iPhone 7 and 7 Plus Audio IC disease.
Read more at iPhone 7 Audio IC article

Friday, November 23, 2018

iPhone Battery Drain and Consumption Test


  • iPhone leaking power quick?
  • Consume or drain battery fast?
  • How to check logic board drain power problem?

Is there a way to check it? Yes.. that's our topic today.

If you have an iPhone that having drain or consumed battery power fast. The first thing you suspect is battery. Right?
But what if the problem still exist after you replaced a new battery?

Well, then you should send to us then we use some tools to check voltage leak.

Below method is how a PRO technician to do the diagnosis.
(We uploaded a Cantonese video into YouTube. English subtitle provided)  - YouTube Link

If you would like to read instead of watching video, then please continue to scroll down.

1. First step we unplug your battery and then plug into Power Supply to read how much your iPhone is drawing power from it.




2. We must slowly to turn the knob that giving power voltage into iPhone. By carefully watching the Meter so that we can know is the iPhone draining the power before we turn it on.  Slowly raise the voltage to 3.7 above which is battery level. 

It should be staying in ZERO and not drawing any power before we switch the iPhone ON. 

The left gauge is showing Amp unit. We set the reading to 1A. So it's 20ma leaking before we turn it on.
3. In this case, we found out this iPhone 5S is leaking power. Sure it's draining fast compare to normal iPhone. Even the owner switch it off, it is still consuming the battery fast.



Can it be fixed? Yes, we can. But that's not today topic.




4. If above case is not happening. Continue to check 2nd possibility by clicking BOOT UP TEST.
We need to press the Power Button once. Not to turn it on. Just once. If you holding it more than a sec then it will turn on. But if we press it once, it will do a self power boot up test. 

A normal iPhone would raise from 0 into 80mA then drop back into 0 position.
This is what we called Boot Up Test.

If the device passed the first test, then Boot-up-test can tells any major component or IC is drawing more power than usual. 

A charging IC problem can be easily found by this method. Another day topic too.

This is a digital power supply. Function is the same. It can be more accurate for some purpose.
As you can see the photo above, this iPhone 7 booting-test at 218ma which is very high and indicated there is IC or circuit leaking power. 

A full power running iPhone is 1A = 1000ma.
But it only require consuming 1A if the CPU is running at full speed. So far no app constantly running full speed. 1A full speed is just few seconds for loading. 

By the way, this iPhone boot-up test result started at 200ma. Means it's before power on or entering iOS, it's already consuming 200mA non-stop. I believe this iPhone 7 needs to charge twice in half day on normal use.


Can it be fixed? Sure if we repair it first hand, then it will be quick JOB which usually done within few hours. 

Why? Because we received countless of failed repair iPhone from other shop. They mess up a lot of things which they shouldn't touch. They changed things without proper training/educated and even not knowing how to diagnosis the board circuit.
Worst matter is the workmanship quality.. they usually done more damaging on the board. At the end, we repaired it with cost higher and longer time...





Thursday, November 22, 2018

Renovation Done! Now OPEN as Usual

We are re-OPEN and continue as usual. 10:30 AM - 9 PM  (MON - SUN)


90% Done. Will add some TV and cabinet soon.
My new logicboard repair station. And few more..



Thursday, November 8, 2018

NOTICE

Our shop is going to renovation. Will be closed for one week.

Estimate started on Tuesday 13 November 2018.
Re-Open on 20 November 2018 and and continue business as usual.

Apologize for inconvenience.

Before renovation 12 Nov 2018
Day 1 - Removal of outdated design which doesn't fit for our repair jobs

Day 1 - Installing glasses for noise cancelling. Shop is facing middle of the hall which is very noisy if event hosted. Especially they turn on music for stage. 

Wednesday, October 24, 2018

iPhone 7 Plus Audio / Sound problem

iPhone 7 and 7 Plus having audio or sound problem isn't rare.

When Audio IC is not working properly.
Symptoms:
  • Unable to record voice
  • Other party can't hear you while calling
  • Phone is lagging and slow
  • No Sound
One of it or some of those.. or all symptoms above you got, it's consider LAST stage of audio "cancer".

In our iPhone repair community, we called it iPhone 7 Audio IC Disease. 

iPhone 7 Sound Problem
iOS 12 would show this message

Why it happened?
Short answer: Drop it too hard, or bend.. One of the pad below the Audio chipset is broken.



"Advise: DO NOT send to normal shop to repair this The audio ic is located behind Baseband and very near CPU. You don't want the dealer ended up to tell you now got another problem appear or totally became unable to POWER ON. 
Of so many case that i repaired their failed attempted job. They "accidentally" overheated the components around. They either caused the iPhone became No Service (Baseband shorted) or device became unable to power on (CPU shorted).

Ended up at higher cost repair and time wasted."
Today we got an iPhone 7 Plus had this issue.



Let's take off the IC and look closer with microscope



iphone 7 c12
99% of audio disease is because of this pad broken. Even it's not missing, we MUST still need to build new track for it. I saw a lot technician didn't rebuild this track and the customer keep coming back with same problem.

Technical term of this fix is "jumper".


This is very important line that would cause totally malfunction of audio or sound.
C12 - I2S_AP_TO_CODEC_MCLK


iPhone 7 Plus audio ic repair
So this is the fix that must apply before we put Audio IC back


iPhone 7 audio sound ic repair
We still can see the green PCB glue on that area after repaired. If this iPhone suffer another dropping damage again, it would still working fine. The screen should break first before this problem reoccur.



Done!

 Update: We uploaded a video into YouTube "5 Dec 2018"

Friday, October 19, 2018

iPhone 6 Error 9

Countless people asking me how much is the motherboard..

"Apple center told me my motherboard is spoiled, it's beyond repair. Need pay them Rm12xx to replace whole device. Ridiculous!"

Before you buy the motherboard.. Please send the device to my shop and i check for you is it can be repairable.

90% of motherboard problem are can be repaired. 

Example: A motherboard is RM 650. Motherboard repair price between RM 200 to RM 400. A second hand of  whole iPhone is RM 750.

We always quote you a fair price that lower than a board replacement... and much hell cheaper than Apple Center offer you device replacement at ridiculous price!!

"By the way, technically it's called Logic Board. Not motherboard. Motherboard is in the PC which you can plug in third party hardware. Logic Board on other hand, you cannot. Plug in their designed hardware only."

So today topic is iPhone 6 that is stuck in Recovery Mode. It failed to restore and show Error 9 in iTunes. Customer been to some shops telling them same story that it can't be repair.

Let me show you how is the professional repair it.... in my shop, of course.

iPhone 6 Stuck at Recovery Mode. Most end user like to say Cable Mode or iTunes Logo Mode

Restore failed. A code appear. it's Error 9. 

No matter how many PC or Mac you use to restore it.. it ended up with same error.

Error 9 is indicated NAND or NAND circuit failure.  NAND is the memory chip. Some people like to say HDD or Hard Disk. But in Apple schematic, they called it NAND.

We notice first bad news is "all the memory data inside" probably gone. Especially customer attempted to restore it and it failed. 

Put in our board onto his device to TEST every parts such as  LCD, camera, buttons, battery, ports....
You don't want after we repaired the board and turn on found another problem then paying more.. Right?

Then call customer and quote him a price after we inspect the board damaged under the MICROSCOPE.

That's how professional checking procedure. Not Genius Bar that just telling you the Logicboard is spoiled and you pay whole device price. They don't even know what's wrong is the logicboard and which chipset or what circuit failed. They sure didn't check every parts of the device.
Wasted your time.

Apple trained them nothing in repairing except follow procedure of reading script to tell you what to pay.
Want more similar story? here is the Youtube link - Genius Bar caught ripping customer



Back to topic..

I found the NAND is the only issue instead of CPU. So by replace it can solve the problem.

Obviously this iPhone housing and LCD changed at other place before..
iPhone NAND tool
We use special tool that can read/write NAND. This tool is not cheap. Cost one thousand above and it just only works for specific models. Not every iPhone.  
Tried to read the old NAND and it failed. So we put in new NAND to reprogram Serial Number, Address...
The iPhone won't be able to activate if we don't do this. Activate process is needed go through Apple Server and they will verify the device Serial Number, Wifi and Bluetooth address.

We also need to purchase the INFO of this device to reprogram it. It might take days to wait from server provide us the report of this iPhone.



I must need to blackmarked all the infomation.. Who knows Apple might saw this and blacklist this iphone from server.. So the user might ended up unable to activate or network blocked. 
Once re-program done. Soldered the NAND back on the logicboard.

Voila~ Done!

 Bonjour ~

All this kind of works require real professional repairer and tools. Special training already cost more than 20k. Tools cost above 20k and still need purchase tools for coming iPhone..

That is why it's not available at Face 2 Face or whatever Food Truck and Van on-site service. Those are DIY repairer. Plug and play stuff only..


Visit real professional to do the board repair directly. Not pass over to some guy and wait for weeks.




Saturday, October 6, 2018

Memory Storage Upgrade Service



Do you still have 16 GB iPhone?
You can consider upgrade your memory without buying new iPhone..

Today we done another iPhone 6 Plus.. i really can't imagine how 16GB is torturing user..
Glad this customer upgrade it to 128 GB in our shop




Done!! Upgraded to 128GB and iOS 12

There is a saying in China.. an iPhone 16 GB is just beggar version of iPhone.乞丐版 iPhone vs 豪华版 iPhoneBeggar iPhone vs Luxury iPhone


FAQs:


Question: After we upgraded the storage, can i still upgrade the iOS?
Answer: Yes, it can. From iPhone 5 to iPhone X, so far none have problem. Apple doesn't check or care the capacity of your device. But their server will check the Serial Number, IMEI to make sure it's their product.

Question: What if my device got problem later?
Answer: There will be one month warranty for it. But warranty doesn't cover problem like LCD screen, buttons or camera.

Question: If you so confident it won't get any problem, then why not you provide longer time warranty?
Answer: Because we never know how user use their iPhone. Not confident on how they take care their iPhone. They can even kill the iPhone with wrong charger also.  That's why we will check all function and inspect the board before proceed, so that we can eliminate potential problem too.

Question: Do you have price listed in web site?
Answer: Sorry, we can't put a list of fixed price on here because price is floating according market. Memory chip price is floating like other. Just like computer HDD, their price also not fixed. Up and down sometimes.

Question: How long does it take?
Answer: It's between two to three hours if appointment made. Otherwise then just need one day.

Question: Do i need to backup?
Answer: Yes. We will need to erase/format the iPhone. By the way if we do the backup for you, the process will extend another two hours or more. So it's best you backup into your PC before you come.

Question: Do i need to turn off iCloud or password?
Answer: Yes. After re-format with new memory. Activation will require previous ID if it doesn't turn off before we format.


We use NAND writer that Apple center doesn't have. How is this possible? Yes, because they didn't invent or product the memory chip. They get their parts from Toshiba, Sandisk, Hynix... 
We must have multiple NAND writer for different models. Not only one.


Friday, September 21, 2018

Data Recovery from dead iPhone 7

Apple Center can't do logic board / motherboard repair.
They offered replacement unit but you will lost all the data memory.
What if your iPhone has important data that need to be save?

That's my job to solve the problem that Apple couldn't.


I CAN SAVE YOUR DATA !!


Have you ever see this?  By the way this is not photoshop! 
Question: What's the trick?
Answer: Simple.. I just repair whatever ic / component on the board that is damaged. 

Question: But i was told the board is very broken condition. They said it's not possible.
Answer: They don't have the right tool and the skill. I even bet they don't know people like me is exist. By the way, my last solution is move your memory ic chip into other new board. 

Question: What's the charges? 
Answer: Cheaper than Apple Center. The price range is very rough and broad. You need send the device to my shop to check it. 

As the the board is not broken become pieces, we still can save the memory. Even from serious water damaged or rusty condition.

Thursday, September 13, 2018

Unlock SIM / Carrier

We can unlock the network / SIM / carried locked iPhone that came from other countries. After unlocked so that you can use any SIM card / Network carrier.

Any iPhone with iOS 11.4.1 are supported.
Hurry, update to 11.4.1 and come to our shop to unlock it!

I believe the unlock service won't be available if iOS 12 released. 



iPhone 6 / 6P - RM 150
iPhone 6S / 6SP - RM 200
iPhone 7 / 7SP - RM 250
iPhone 8 / 8P - RM 350
iPhone X - RM 400


No turbo SIM or R-SIM needed to use the SIM.
No hardware modification.



Below first video is before we unlock.




Second video is the same iPhone we unlocked.


I know some student or traveler bought their low price iPhone at oversea and then found out unable to use Malaysia sim cards.  Now you know that we can unlock it. :)






Friday, September 7, 2018

iPhone Battery Replacement Price Updated

We managed clear our last battery stock.
Now we arrived new stock of batteries

Original battery replacement for 

  • iPhone 5 
  • iPhone 5S
  • iPhone 6
  • iPhone 6 Plus 
  • iPhone 6S
  • iPhone 6S Plus
  • iPhone 7
  • iPhone 7 Plus
From Price RM 129 drop to RM 125. 
(Labour included)

In case you don't know why so cheap...
Last year was RM 350,  Apple dropped the price so much because of the big case complain which found out they purposely lower our iPhone processor speed at each new iOS update, their reason do so that old battery can last few more hours usage and longer life span.
But people don't want slow iPhone. So they apologized with battery cut down price and won't downgrade the iPhone speed on latest iOS.

Hurry to take the offer before Apple close the offer!

Monday, August 13, 2018

iPhone 7 Upgrade Storage Capacity

Many people didn't know that their iPhone storage can be upgrade. Apple shop sure tell you it's not possible.

Of course they can't. They are just re-seller. The more you buy the whole product, the more they earn. So they won't bother doing small repair or small parts changing. They just know follow the script and tell you to pay more..

But our shop CAN do it!
Just today we done upgrade an iPhone 7 32GB to 128GB.
  • No need replace whole device. 
  • No need replace motherboard.
We are true specialist repairer can change the memory chip inside. Guarantee job and warranty provided.

As you can see, not only memory expanded. The Model code actually from other country and we can also to MY (Malaysia)

Want to upgrade your storage capacity? No problem! 

  1. Let us know what model of your iPhone or iPad we reply you with price with option of capacity.
  2. Make appointment with us then we can done in few hours or less. Same day collection!
  3. Backup your data into computer first. The iPhone will need to Format/Restore after we done.


Sunday, August 5, 2018

Courier Post Service - Feedback (Kedah)

A customer from Kedah sent two iPhone to our shop by Pos Laju






Received Parcel on 24 Jul 2018



Customer received both repaired iPhone6 and iPhone 5C on 29 Jul 2018
As long the payment is done into our company account, we ship out the parcel as soon as possible.

Thank you, for all the customer who always trusting us by sending their device through courier service.
Because even for me, i also don't have much confidence to send expensive stuff to people that i never met before.


Tuesday, July 24, 2018

iPhone 7 Error 56 - NFC Problem (A10 CPU repair)

Few iPhone 7 and 7 Plus came in last week.
Customer said the iPhone was working fine before, but problem appear when he tried to restore/update in iTunes. The iTunes is showing Error 56 and the iPhone stuck in Recovery Mode.
No matter how many times restore or use third part program to restore it, it's still the same.


Restore progress bar stop at there..

Error 56 
According our PRO level training, iPhone 6S and 7 that showing error 56 is NFC chipset ic issue.
Without proper training and Apple high level technical support, you only know what google tell you.

NOTE for people who lazy to search google: NFC stands for “Near Field Communication”.
One of type Short-range wireless connectivityApple Pay that working like Smart Tag or Visa Wave.



By the way, before we quote a price, we need customer to leave the iPhone check for one or two days.

Why take so long?
Because by experience we know it won't be so simple job that just to replace the IC and then problem solved. Normally this kind of IC won't fail itself..  So we need to take our time to check the board carefully.




First we take out the board. Measure the lines between the power to NFC IC.  Job will be more complicated if all Voltage are correct and nothing short.

After we found nothing wrong then continue to remove this IC and measure all the pads below. 

See the Red Dots? Mean that dot at NFC is connected to front of board that under the CPU.

OMG !! Two of the NFC pads which directly goes into CPU. B1 and C1 legs has no connection into CPU.
So the price we quote customer will be high since this is the job is involving the CPU.

If customer OK then we proceed to remove the CPU.

CPU job must be expensive.
You see the big A10? It's the CPU, it's big enough and might create other problem if something around it goes wrong.
Because we will bear ANY other problem that happened after we rebuilt the CPU. 


This kind of motherboard repair is PRO level. So far now in Malaysia, you won't see our kind of expert people around in handphone shop or shopping center. that including Low Yat Plaza.

Checked the tracks between NFC and CPU. It's OK. Means by only reball / rebuild the CPU then will be OK.


A10 CPU re-balled done.
DO NOT send to person who doesn't seems to know how to repair. Any amateur try to practice repair the CPU usually end up totally death. 

Job done!! 
So even you know what is the error problem, you never know what we going through to complete the repair. Sometime it's easy, sometime it's NOT.