Friday, October 19, 2018

iPhone 6 Error 9

Countless people asking me how much is the motherboard..

"Apple center told me my motherboard is spoiled, it's beyond repair. Need pay them Rm12xx to replace whole device. Ridiculous!"

Before you buy the motherboard.. Please send the device to my shop and i check for you is it can be repairable.

90% of motherboard problem are can be repaired. 

Example: A motherboard is RM 650. Motherboard repair price between RM 200 to RM 400. A second hand of  whole iPhone is RM 750.

We always quote you a fair price that lower than a board replacement... and much hell cheaper than Apple Center offer you device replacement at ridiculous price!!

"By the way, technically it's called Logic Board. Not motherboard. Motherboard is in the PC which you can plug in third party hardware. Logic Board on other hand, you cannot. Plug in their designed hardware only."

So today topic is iPhone 6 that is stuck in Recovery Mode. It failed to restore and show Error 9 in iTunes. Customer been to some shops telling them same story that it can't be repair.

Let me show you how is the professional repair it.... in my shop, of course.

iPhone 6 Stuck at Recovery Mode. Most end user like to say Cable Mode or iTunes Logo Mode

Restore failed. A code appear. it's Error 9. 

No matter how many PC or Mac you use to restore it.. it ended up with same error.

Error 9 is indicated NAND or NAND circuit failure.  NAND is the memory chip. Some people like to say HDD or Hard Disk. But in Apple schematic, they called it NAND.

We notice first bad news is "all the memory data inside" probably gone. Especially customer attempted to restore it and it failed. 

Put in our board onto his device to TEST every parts such as  LCD, camera, buttons, battery, ports....
You don't want after we repaired the board and turn on found another problem then paying more.. Right?

Then call customer and quote him a price after we inspect the board damaged under the MICROSCOPE.

That's how professional checking procedure. Not Genius Bar that just telling you the Logicboard is spoiled and you pay whole device price. They don't even know what's wrong is the logicboard and which chipset or what circuit failed. They sure didn't check every parts of the device.
Wasted your time.

Apple trained them nothing in repairing except follow procedure of reading script to tell you what to pay.
Want more similar story? here is the Youtube link - Genius Bar caught ripping customer



Back to topic..

I found the NAND is the only issue instead of CPU. So by replace it can solve the problem.

Obviously this iPhone housing and LCD changed at other place before..
iPhone NAND tool
We use special tool that can read/write NAND. This tool is not cheap. Cost one thousand above and it just only works for specific models. Not every iPhone.  
Tried to read the old NAND and it failed. So we put in new NAND to reprogram Serial Number, Address...
The iPhone won't be able to activate if we don't do this. Activate process is needed go through Apple Server and they will verify the device Serial Number, Wifi and Bluetooth address.

We also need to purchase the INFO of this device to reprogram it. It might take days to wait from server provide us the report of this iPhone.



I must need to blackmarked all the infomation.. Who knows Apple might saw this and blacklist this iphone from server.. So the user might ended up unable to activate or network blocked. 
Once re-program done. Soldered the NAND back on the logicboard.

Voila~ Done!

 Bonjour ~

All this kind of works require real professional repairer and tools. Special training already cost more than 20k. Tools cost above 20k and still need purchase tools for coming iPhone..

That is why it's not available at Face 2 Face or whatever Food Truck and Van on-site service. Those are DIY repairer. Plug and play stuff only..


Visit real professional to do the board repair directly. Not pass over to some guy and wait for weeks.




Saturday, October 6, 2018

Memory Storage Upgrade Service



Do you still have 16 GB iPhone?
You can consider upgrade your memory without buying new iPhone..

Today we done another iPhone 6 Plus.. i really can't imagine how 16GB is torturing user..
Glad this customer upgrade it to 128 GB in our shop




Done!! Upgraded to 128GB and iOS 12
There is a saying in China.. an iPhone 16 GB is just beggar version of iPhone.
乞丐版iPhone vs 豪华版 iPhone
Beggar iPhone vs Luxury iPhone

Friday, September 21, 2018

Data Recovery from dead iPhone 7

Apple Center can't do logic board / motherboard repair.
They offered replacement unit but you will lost all the data memory.
What if your iPhone has important data that need to be save?

That's my job to solve the problem that Apple couldn't.


I CAN SAVE YOUR DATA !!


Have you ever see this?  By the way this is not photoshop! 
Question: What's the trick?
Answer: Simple.. I just repair whatever ic / component on the board that is damaged. 

Question: But i was told the board is very broken condition. They said it's not possible.
Answer: They don't have the right tool and the skill. I even bet they don't know people like me is exist. By the way, my last solution is move your memory ic chip into other new board. 

Question: What's the charges? 
Answer: Cheaper than Apple Center. The price range is very rough and broad. You need send the device to my shop to check it. 

As the the board is not broken become pieces, we still can save the memory. Even from serious water damaged or rusty condition.

Thursday, September 13, 2018

Unlock SIM / Carrier

We can unlock the network / SIM / carried locked iPhone that came from other countries. After unlocked so that you can use any SIM card / Network carrier.

Any iPhone with iOS 11.4.1 are supported.
Hurry, update to 11.4.1 and come to our shop to unlock it!

I believe the unlock service won't be available if iOS 12 released. 



iPhone 6 / 6P - RM 150
iPhone 6S / 6SP - RM 200
iPhone 7 / 7SP - RM 250
iPhone 8 / 8P - RM 350
iPhone X - RM 400


No turbo SIM or R-SIM needed to use the SIM.
No hardware modification.



Below first video is before we unlock.




Second video is the same iPhone we unlocked.


I know some student or traveler bought their low price iPhone at oversea and then found out unable to use Malaysia sim cards.  Now you know that we can unlock it. :)






Friday, September 7, 2018

iPhone Battery Replacement Price Updated

We managed clear our last battery stock.
Now we arrived new stock of batteries

Original battery replacement for 

  • iPhone 5 
  • iPhone 5S
  • iPhone 6
  • iPhone 6 Plus 
  • iPhone 6S
  • iPhone 6S Plus
  • iPhone 7
  • iPhone 7 Plus
From Price RM 129 drop to RM 125. 
(Labour included)

In case you don't know why so cheap...
Last year was RM 350,  Apple dropped the price so much because of the big case complain which found out they purposely lower our iPhone processor speed at each new iOS update, their reason do so that old battery can last few more hours usage and longer life span.
But people don't want slow iPhone. So they apologized with battery cut down price and won't downgrade the iPhone speed on latest iOS.

Hurry to take the offer before Apple close the offer!

Monday, August 13, 2018

iPhone 7 Upgrade Storage Capacity

Many people didn't know that their iPhone storage can be upgrade. Apple shop sure tell you it's not possible.

Of course they can't. They are just re-seller. The more you buy the whole product, the more they earn. So they won't bother doing small repair or small parts changing. They just know follow the script and tell you to pay more..

But our shop CAN do it!
Just today we done upgrade an iPhone 7 32GB to 128GB.
  • No need replace whole device. 
  • No need replace motherboard.
We are true specialist repairer can change the memory chip inside. Guarantee job and warranty provided.

As you can see, not only memory expanded. The Model code actually from other country and we can also to MY (Malaysia)

Want to upgrade your storage capacity? No problem! 

  1. Let us know what model of your iPhone or iPad we reply you with price with option of capacity.
  2. Make appointment with us then we can done in few hours or less. Same day collection!
  3. Backup your data into computer first. The iPhone will need to Format/Restore after we done.


Sunday, August 5, 2018

Courier Post Service - Feedback (Kedah)

A customer from Kedah sent two iPhone to our shop by Pos Laju






Received Parcel on 24 Jul 2018



Customer received both repaired iPhone6 and iPhone 5C on 29 Jul 2018
As long the payment is done into our company account, we ship out the parcel as soon as possible.

Thank you, for all the customer who always trusting us by sending their device through courier service.
Because even for me, i also don't have much confidence to send expensive stuff to people that i never met before.


Tuesday, July 24, 2018

iPhone 7 Error 56 - NFC Problem (A10 CPU repair)

Few iPhone 7 and 7 Plus came in last week.
Customer said the iPhone was working fine before, but problem appear when he tried to restore/update in iTunes. The iTunes is showing Error 56 and the iPhone stuck in Recovery Mode.
No matter how many times restore or use third part program to restore it, it's still the same.


Restore progress bar stop at there..

Error 56 
According our PRO level training, iPhone 6S and 7 that showing error 56 is NFC chipset ic issue.
Without proper training and Apple high level technical support, you only know what google tell you.

NOTE for people who lazy to search google: NFC stands for “Near Field Communication”.
One of type Short-range wireless connectivityApple Pay that working like Smart Tag or Visa Wave.



By the way, before we quote a price, we need customer to leave the iPhone check for one or two days.

Why take so long?
Because by experience we know it won't be so simple job that just to replace the IC and then problem solved. Normally this kind of IC won't fail itself..  So we need to take our time to check the board carefully.




First we take out the board. Measure the lines between the power to NFC IC.  Job will be more complicated if all Voltage are correct and nothing short.

After we found nothing wrong then continue to remove this IC and measure all the pads below. 

See the Red Dots? Mean that dot at NFC is connected to front of board that under the CPU.

OMG !! Two of the NFC pads which directly goes into CPU. B1 and C1 legs has no connection into CPU.
So the price we quote customer will be high since this is the job is involving the CPU.

If customer OK then we proceed to remove the CPU.

CPU job must be expensive.
You see the big A10? It's the CPU, it's big enough and might create other problem if something around it goes wrong.
Because we will bear ANY other problem that happened after we rebuilt the CPU. 


This kind of motherboard repair is PRO level. So far now in Malaysia, you won't see our kind of expert people around in handphone shop or shopping center. that including Low Yat Plaza.

Checked the tracks between NFC and CPU. It's OK. Means by only reball / rebuild the CPU then will be OK.


A10 CPU re-balled done.
DO NOT send to person who doesn't seems to know how to repair. Any amateur try to practice repair the CPU usually end up totally death. 

Job done!! 
So even you know what is the error problem, you never know what we going through to complete the repair. Sometime it's easy, sometime it's NOT.



Saturday, July 14, 2018

NOTICE: CLOSED ONE DAY on 21 July

Been busy this few weeks. No time to write repairing job..
A lot of iPhone 7 repaired done.
By the way.. back to topic which we notice here.

Our shop won't be open on 21 July 2018. Saturday.

Re-open and continue as usual on 22 July, Sunday.

Because our shop which inside of South City Plaza, they and TNB need to stop the power for one day to do maintenance.

Apology for inconvenience.




Friday, June 29, 2018

iPhone 7 Plus Touch ID Broken

Got an iPhone 7 Plus came in yesterday with problem below.
  • Home button not working
  • Touch ID failed
  • Long time booting up / Slow startup at Apple Logo.
By having those problem above.. we already knew the Home button itself is damaged or flex broken.

Indeed, as we expect. Customer replaced the LCD screen from some where else. After he replaced the screen, the button became not working and having those problem above.

We open up and check the home button flex. Yup. It's confirm broken.


Note: Phone 7, 7 Plus, 8, 8 Plus, X, We CANNOT replace it with other button. Home button and Touch ID both won't work!  
If iPhone older iPhone, we still can replace the button, but you still will lost the Touch ID. 


So we must repair it back! No short-cut! 

This spot is very easily broken by amateur repairer who replace the screen. 

In Malaysia, Now i'm sure this job is very few people can do. But i can!

Our academy G-LON company invented this Home Button Repair Kit.

First step: We cut it nicely. (DO NOT OVER CUT)

2nd Step: We taped on a plate and prepare to peel off the protection layer.

Carefully peeling off.. ONE MISTAKE THEN THIS BUTTON WILL BE GONE.


Step 3: Slowly keep peeling off first layer and expose those all trace which we need to connect all.
Then apply the replacement kit on exactly top of it.

Done!! Careful install back everything. 

Seems easy?
It won't be easy if technician not have precise skill and experience. 
Send to our shop before someone permanent destroy it by failing attempt repair on this.

Tuesday, June 12, 2018

Dealers are welcome - iPhone 6 Backlight IC pads broken

Don't think we just only accept repairing from our own customers.

Dealers are always welcome. Even you are my competitor, we can repair those unpublic.
So if you are dealer or repairer, don't hesitate to contact us if you have any failed repair iPhone.


We repaired many people mistake.
One of the most common job to repair other people mistake are on following photos.

Backlight IC of iPhone 6. There should be 12 solder pads. Every pads is very important and cannot be missed. 


Backlight IC of iPhone 6 (U1502) is located at very near A8 CPU.
Tips: If you having display problem, never blame the IC first.

This case is usually happened on untrained technician. They were try to remove it by not using too high temp air which might damaged the CPU. But unluck happened for this guy.. when he pulled the IC up, the pads are gone and peeled off together with the IC. Because by using wrong temperature, the pads below are still not melted.

It is out of their league to repair it back. They googled and found us.
After I look at the damaged and told them no problem, piece of cake.

All the pads are rebuilt.
U1502 pads repaired.
Dealer collected it on the same day he sent in. 


As long don't cause deeper damaged, we can quote a fair price for dealer.
Even if you send in the iPhone which you think it's beyond this damaged. We STILL CAN repair it, but will be expensive since we might need to move CPU and memory into other board. It will be next topic which is consider Extreme iPhone Repair.



Saturday, May 26, 2018

iPhone 7 Error 4013 - Baseband problem

Today got an iPhone 7 is having restore failed show Error 4013 in iTunes.

Customer said before it was working but just no service (network). Then he sent to previous shop, the guy restored the software and it ended with error 4013. Then it stuck at Recovery mode.

Older iOS will display different iTunes logo and Cable.


By hearing the client said it was No Service. We already know it got network or signal issue.
it's famous problem for iPhone 7 or iPhone 7 Plus. Same like iPhone 6 Plus touch disease.

This we called it  - iPhone 7 Baseband disease.

OK, for who googled about this issue and found this page. I'm going to share some tips here.
I'm telling you that do not restore your iPhone. It was never a software issue. Definitely is HARDWARE problem.

If you insist to restore it, then your iPhone will stuck in Recovery Mode. So what so bad about it? Can't gaming or use app? No!! The biggest problem is some shop they intend to swap your expensive part like camera with faulty one..  since your iPhone unable to enter iOS, how you going to check all the function..
Mostly they don't have the skill to do repair logicboard ic. So they swap those "plug and play stuff" and might charge you a diagnosis fee which they just only attempt software method that restore your device in iTunes. This type of repairer without skills usually gain more profit by doing monkey trick.

We are board repairer. Still seeing a lot of this kind of cases. The worse part is they created a failed mess up repair. Forcing us to repair their damaged and time wasted. Usually might cost more than original damaged. For example, sent to wrong shop and failed repair.

So i strongly suggest you to keep the iPhone in a status which can still turn on to test all function or features.

By the way.... we have few ways to check it before you conclude problem.

How to confirm it is Baseband problem:

  1. If you haven't restore yet, go to phone menu. Press *#06#. It will show your iPhone IMEI.
    Nothing appear after you press *#06#, then it's confirm you having Baseband problem.
  2. Try dial 112. Baseband problem will just show you call failed (it's emergency call number which must be able to call out in most country, even for a locked iPhone) 
  3.  Error 1 or -1 in iTunes restored failed. (Only iPhone 6, 6P and older models)
  4.  Error 4013 (iPhone 6S, 6SP, 7, 7SP) After fail restored, you still see iTunes logo in your iPhone. If it's no display and blank screen, then you having bigger problem which is out of today topic. 
Press *#06# then it show IMEI when the baseband CPU working


Let's talk about how to repair it and why did it happen.

First, i show you a photo on below. It's iPhone 7 which we removed the shield on top of the logicboard. We can see the Apple logo chipset with text A10. It's the main CPU of iPhone 7.

The red circle IC is Baseband CPU. (His job is to control all the signal or cellular network) He is the protagonist of today topic.
There are two type iPhone 7 / 7P.. One of it is using Qualcomm Baseband. The other one is Intel.
Both are famous chipset maker. Which one better? I can't say. But i do have a statistic know which one failed most.



Questions:
Why the problem happened?
A: Usually is because you dropped it too hard.

WHY? My other iPhone don't have this kind of issue even if i drop it thousand of times
A: This i can tell you. It is the Design flaw.
Because the baseband IC is sitting middle of the logicboard. In very center. So when the iPhone7 fell hard on the floor, the long logicboard will get slightly bend on middle and return to position because PCB is a bit flexible. But..
By so many black glue bounding between the PCB and this IC, the joint of this IC will still get cracking or lost contact.

So how to fix it?
A: Most of the cases, it just needs reball the Baseband CPU with a better solder paste which is more durable than Apple. Some case might even need repair broken tracks between this IC to other line.
We don't know until we pull this BB CPU off.

To do this job, the technician himself MUST BE very skillful and experience. Master of heat control.
Why? Because CPU is SITTING next to it!! If you put too much heat, A10 CPU beside will be shorted or died. CPU's hundreds of solder balls will be messed up with underfilled black glue.

Reball done. Put all the capacitors and Inductor back. Then check surrounding with multi-meter.


After all the technical works done. We must need to restore again.

When the white bar is passed 50%. And iTunes doing second time of verifying iPhone restore. The problem is fixed.

YAY~ This is the message we love to see!! 
Done.

Tips: Always backup your data in iTunes. Even your iPhone has no problem.

Friday, May 18, 2018

iPhone 6 Touch ID Repaired

A customer came with an iPhone 6 which having Touch ID not working. But home key still works.
He already made appointment with me so that i could check and repair on same day.

Below are the steps how i teach my staff to repair.
As usual, must need to opened it and put under microscope to check.


  1. Check the home button flex. 
  2. Check the FPC connector for home button / Touch ID. (iPhone 6 is J2118)
    Measure the voltage by using multimeter.
    Other pins just measure resistance.

Flex is good, no broken..
BUT THERE IS A BURNT MARK under the home button.






Found the shorted capacitor. Need to replace it.
But better find out why... So continue to measure FPC connector which supply power to the Touch ID.


Found out 1.8 is over power.
Check the iPhone 6 schematic to find which ic is supplying the 1.8.
In diagram look for keywords PP1V8_MESA_CONN. Search where it leads.


Found it. It's U2100.
From the diagram you can see U2100 job is taking 3V and cutting down it's current to 1.8V and supply into FPC.
Mean this IC is not doing his job. Need to replace it too. (Some technician will just borrow a 1.8v from another spot and jumper to here. But i prefer teach my staff to repair it as original designed)




Replaced burnt capacitor on Home button flex and U2100 on PCB. Then Touch ID is resurrected.
By just using basic resource and schematic can do the job without problem.

DONE!!