Just received a very kind customer feedback.
I'm sharing this to let anyone wonder how our style - How we do
She had an iPhone 6 that is very damaged and unable to recover the data. Visited the Apple Center and they told her the data unable to recover due they have to replace it with another device instead of repair it. They don't repair, they can only replace.
We as a real specialist, we are able to offer 3 options for data recovery.
- We put in our parts and let it works for backup/transfer. Then we take our parts back once it's done. No repair needed. We charge RM50 for data transfer.
- Repair it fully.
- Repair it until to a state that can be turned on and bring it back to home for backup.
In the end, she took option 2. To save the environment getting worse by dumping more electronics stuff. Noble thought!
By the way, I like saying this again
There is no Apple Service Center and Apple Repair Center.
There are only Apple Replacement Center.
And also, I still seeing a lot of shops they called themselves specialist too, but they are very hungry and not going to offer option 1.